We usually ask for feedback from clients. Here’s an example about the Sheraton La Caleta in Tenerife –
“We enjoyed our break and had pretty good weather even though a couple of days were breezy and cool by their standards. The hotel was busy and had quite a few families with younger children staying but it was possible to find a quiet spot in the hotel grounds to sunbathe without kids running past us. This meant breakfasts were a bit noisy but the range of food on offer and the attentiveness of the staff helped to compensate. In fact, the staff were very good throughout the hotel. The only time things were a little slow (service-wise) was in the bar early evening when they could have done with an extra body or two especially when people were ordering more complex drinks such as cocktails. The standard of cleaning was also very good and the beds were probably the most comfortable I’ve had when staying away from home. We didn’t eat much in the hotel apart from having breakfast – Sue and Ellie had a couple of light lunches; Sue had researched and booked some restaurants before we departed and they were all good with three of the four meriting a second visit. Getting taxis was not a problem other than on our first night, Easter Saturday. Happy to pass on the names of the restaurants and our comments if you think future clients might be interested.
The travelling there and back was fine with no delays and the private transfers were efficient. We met with the holiday rep Joanne and she was very nice and helpful on a number of points. The girls had a spa treatment but I only used the gym which is small but quite well equipped and again all very clean and nicely maintained.
Sue prefers a more “boutique” style of hotel as do I but I would revisit the Sheraton for the staff and the facilities. The area in which we stayed is a bit built up for my taste but as a venue for some spring sunshine whilst the UK shivers it’s suitable. Probably wouldn’t go for a fortnight in the summer as we prefer where we have been the last two summers, i.e. Crete and Skiathos.